Guus Bosman

software engineering director

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"July 7, 2001/12:00 am PST

MSN Messenger continues to experience a service outage for some customers. We wholeheartedly apologize for the inconvenience you may be experiencing. Our operations team is working diligently to restore full service (including restoration of all personal contact lists) as soon as possible. Our goal was to restore service to ALL MSN Messenger customers by late Friday, July 6th. While we have restored service to many users, some accounts are still experiencing problems when trying to log in. We are working around the clock to have MSN Messenger fully restored to all users worldwide as soon as possible. Please continue to check back for updated status reports. Thank you for your patience.

The MSN Messenger Team"

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