Guus Bosman

I justed arrived in Puerto Rico with the 8.30 am flight from Washington and United Airlines lost my bag.

I was waiting for my bag at the carousel but it was completely empty, and when I checked at the office it turned out that my bag never boarded the flight in the first place. So, my poor bag is still somewhere on the cold airport in DC right now. I hope I'll get it soon because I'm here for some important meetings.

It's the second time I'm flying with United, the previous time the flight back had a 5 hour delay (luckily I was able to get on an American Airlines flight instead that day).